Reliable hotel payment processing for hospitality businesses

Accept payments online and at the front desk with one hospitality payment processing setup, built around your reservations, guests and seasonal peaks. With a real person behind your account.

What gets in the way of hotel payments

‍

Hotels and hospitality businesses deal with advance bookings, international guests and payments taken both online and in person.

Guests often pay weeks or months before their stay.

Settlement and risk terms agreed upfront

Guests book from many different countries.

30+ local and international payment methods

Online and in-person payments run through separate systems.

One setup for bookings and POS payments

Disputes and no-shows hurt payment performance.

RDR · Ethoca · representment support

Hospitality payment processing built around your bookings

Get Started

1

Bookings are paid long before check-in

Settlement and risk conditions set around how your hotel actually operates.

2

Guests expect to pay their own way

Cards, wallets and local methods like iDEAL and Bancontact for every key market.

3

Guests pay at the front desk, restaurant and bar

POS terminals that accept cards, contactless and mobile wallets wherever guests pay.

4

Chargebacks need active management

Prevention and representment tooling to protect your revenue.

A setup based on how your business actually operates

Four stages from first connection to your first live Dutch order.

Start your application

1

Share details

Share what you sell, your platform and target markets.

2

Review possibilities

Review delivery timelines, order volume and preferred payment methods.

3

Complete onboarding

Receive the recommended setup and complete onboarding.

4

Go live

Connect, test and go live securely.

Woosa connects the right combination for your store

No single platform, provider or method is the whole answer. The combination is chosen around the markets you sell in and the way your orders flow.

Get started

1

Your store

Products

Markets

Order volume

2

Commerce platform

WooCommerce

Shopify

API

3

Provider & solution

Woosa Payments

Stripe

Adyen

4

Payment methods

iDEAL / Wero

Bancontact

Cards

Wallets

Bank payments

Klarna

Other local methods

5

Customer checkout

Familar

Local

Consistent

Trusted by leading
stores worldwide

500+

Stores using Woosa

What our clients say

"I have integrated with this Woosa Payment Gateway to provide the secure and convenient payment methods to the clients.The Plugin provides the all use cases and its technical support is very good.I believe our business will be grow with this plugin."
Yang Mingzhe
USA
"Jessica is absolutely amazing! I work with her often given the clients i have, she never lets us down, 100% recommended!"
TNR intheWild
USA
"Woosa provides great input and responds quickly to questions and issues. They have been an excellent WooCommerce partner for us; although we have since switched to a different platform, I can certainly recommend them!"
Jeroen Sars
NL
"Great service, and really helpful customer service."
Gabor Nemes
ES
"Woosa and their team, especially Jessica and Jerry, are absolutely amazing when it comes to support and communication. I’ve dealt with other integration software before, but they were disappointing, and their customer service was even worse. Woosa, on the other hand, is by far the best software I’ve used on our platform."
Huismar
PL

Frequently asked questions

Offer your customers the flexibility to pay how they prefer, securely and instantly.

1
What is hotel payment processing?

Hotel payment processing is how a hotel accepts and settles guest payments for bookings, deposits and stays, both online and in person. It covers the payment methods guests can use, how funds are settled to your account and how disputes are handled.

2
Do you work with hotels and other hospitality businesses?

Yes. We work with hotels, B&Bs, holiday rentals and other hospitality businesses across the EU, UK and US, subject to underwriting and the relevant acquiring partner.

3
How are settlement terms set for hotels?

Because guests often pay well before their stay, settlement cycles are set during onboarding based on your booking model, markets and risk profile. Any special terms are explained upfront, and your account manager helps you plan for seasonal peaks.

4
Which payment methods can my guests use?

Guests can pay with cards, digital wallets and 30+ local payment methods, so international guests can pay the way they are used to at home.

5
How do you help with chargebacks and no-show disputes?

Depending on your account, tooling includes RDR, Ethoca, dispute representment, VAMP monitoring and 3DS 2.0. Your account manager helps you respond to disputes and spot patterns.

6
Do you offer POS terminals for hotels?

Yes. Woosa Payments supplies POS terminals for in-person payments at the front desk, restaurant, bar or spa, available in the EU, UK and US. Guests can pay by card, contactless or mobile wallet. Terminals connect to third-party hotel POS software or to your own systems through our API.

7
Can I manage online bookings and POS payments in one place?

Yes. Online booking payments and in-person POS payments run through one hospitality payment processing setup, with one dashboard for transactions, settlements and disputes.

Start accepting payments in 24 hours

Go live in 24 hours and start accepting credit cards, bank or wallet payments.

Four people standing in a staggered line, facing forward, against a dark background, with the person at the front wearing a light blue shirt in sharp focus.